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Mercedes-AMG Plug-in Hybrids Face Software Glitches
In an unexpected turn of events for high-performance enthusiasts, Mercedes-Benz has announced a recall of several AMG plug-in hybrid models due to a software error that threatens the vehicles' drive power. This critical issue affects models including the AMG S 63 E Performance, AMG GT 63 S E Performance, AMG SL 63 S E Performance, and the AMG GLC 63 S E Performance, model years 2023-2025, amounting to approximately 2,943 affected units in the U.S.
What’s Happening?
The National Highway Traffic Safety Administration (NHTSA) confirmed on February 28 that a software malfunction within the starter motor and generator control unit might cause significant drive power loss, potentially escalating the risk of crashes. The automotive giant responded swiftly, with a remedy that involves updating the control unit's software—a service that dealers will provide free of charge.
A Quick Response to Safety
Mercedes discovered the defect late last year after multiple reports surfaced regarding vehicles failing to start. Acting on these alarming indicators, the company determined that the safety risk merited immediate action, even though there have been no reported crashes or injuries linked to the defect.
The Owner Notification Process
To ensure owners are kept informed, Mercedes will begin notifying affected customers via mail on April 29. Owners seeking more clarity can reach out to Mercedes-Benz's customer service at 1-800-367-6372 or by visiting their official recall page.
Why This Matters to Luxury Car Owners
For owners of high-end vehicles, such recalls underline the importance of maintaining updated software and understanding the interplay between technology and automotive performance. In the world of luxury cars, reliability is everything. As more brands incorporate advanced tech, ensuring optimal performance is crucial for a safe and enjoyable driving experience. Additionally, keeping abreast of recalls like these not only safeguards individuals but also enhances the value of luxury ownership.
Stay Informed
As a luxury car owner or aficionado, it's essential to stay updated on safety recalls. Being well-informed allows you to enjoy the exhilaration of high-performance driving while prioritizing safety. If you own an affected model, make sure to follow the necessary steps to ensure your vehicle's software is up to date!
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